Clear updates when things go wrong.
Live service health for Arlong Search, AI, API and MCP. Incident updates here are written for customers, not just servers.
All systems operationalIncident Autopilot is monitoring service health.
Components
Website & dashboardOperational
Search retrievalOperational
AI synthesisOperational
API & MCPOperational
Incident history
Search reliability degraded
Search and MCP · began 2026-09-06 14:02 UTC · inc_20260906140204_97bf
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 6 · NEXT UPDATE TARGET 20 MIN
INVESTIGATING · 2026-09-06 14:02 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-06 14:02 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
AI provider capacity exhausted
AI routing · began 2026-09-02 01:59 UTC · inc_20260902015916_e312
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 12 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-09-02 05:03 UTC
Incident Autopilot verified recovered provider capacity and closed the incident automatically.
MONITORING · 2026-09-02 04:54 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-02 01:59 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-02 01:59 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-09-01 18:53 UTC · inc_20260901185322_114a
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 3 · NEXT UPDATE TARGET 15 MIN
INVESTIGATING · 2026-09-01 18:53 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-01 18:53 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-09-01 18:45 UTC · inc_20260901184525_fad1
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 4 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-09-01 18:53 UTC
Incident Autopilot verified sustained recovery and closed the incident. Passive health monitoring remains active.
MONITORING · 2026-09-01 18:52 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:45 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:45 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:45 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-01 18:45 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-09-01 18:27 UTC · inc_20260901182705_023d
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 17 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-09-01 18:35 UTC
Incident Autopilot verified sustained recovery and closed the incident. Passive health monitoring remains active.
MONITORING · 2026-09-01 18:34 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:34 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:34 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:33 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:33 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:33 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:33 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:32 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:32 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:32 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:32 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:32 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:32 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:32 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:32 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:30 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:30 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:29 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 18:29 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 18:27 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-01 18:27 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-09-01 15:56 UTC · inc_20260901155657_ac13
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
AUTOPILOT MODE · DETECTED BY INCIDENT AUTOPILOT · SIGNALS 7 · NEXT UPDATE TARGET 15 MIN
INVESTIGATING · 2026-09-01 15:57 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-09-01 15:57 UTC
Incident Autopilot is seeing successful requests again. It is validating stability before declaring recovery.
INVESTIGATING · 2026-09-01 15:56 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-09-01 15:56 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
Search reliability degraded
Search and MCP · began 2026-08-31 17:03 UTC · inc_20260831170318_d0de
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
AUTOPILOT MODE · DETECTED BY SEARCH FAILURE MONITOR · SIGNALS 1 · NEXT UPDATE TARGET 20 MIN
INVESTIGATING · 2026-08-31 17:20 UTC
Incident Autopilot is active. It detected repeated failures, isolated the affected service, and is running automated recovery checks. Autopilot will move this incident through investigating, monitoring, and resolved states when the evidence supports each step.
INVESTIGATING · 2026-08-31 17:03 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
Search reliability degraded
Search and MCP · began 2026-08-31 17:01 UTC · inc_20260831170127_519f
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
DETECTED BY SEARCH FAILURE MONITOR · SIGNALS 1 · NEXT UPDATE TARGET 20 MIN
INVESTIGATING · 2026-08-31 17:01 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
Search reliability degraded
Search and MCP · began 2026-08-31 16:45 UTC · inc_20260831164554_0425
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
DETECTED BY SEARCH FAILURE MONITOR · SIGNALS 1 · NEXT UPDATE TARGET 20 MIN
INVESTIGATING · 2026-08-31 16:45 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
AI provider capacity exhausted
AI routing · began 2026-08-31 10:21 UTC · inc_20260831102109_af9d
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
MONITORING · 2026-08-31 10:22 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-31 10:21 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
Maintenance in progress
Arlong services · began 2026-08-30 10:56 UTC · inc_20260830105642_10b8
Service has been restored and is operating normally.
IMPACT
Search, AI, API, and MCP requests are temporarily paused.
DETECTED BY ADMINISTRATIVE MAINTENANCE CONTROL · SIGNALS 2 · NEXT UPDATE TARGET 30 MIN
RESOLVED · 2026-08-30 13:19 UTC
Service has been restored and is operating normally.
IDENTIFIED · 2026-08-30 13:12 UTC
The New backend is now up and running, doing checks before we move out of maintenance mode
INVESTIGATING · 2026-08-30 10:56 UTC
Arlong has been intentionally paused while our team completes maintenance. We are working through the maintenance and will restore access when it is safe to do so.
AI provider capacity exhausted
AI routing · began 2026-08-27 19:18 UTC · inc_20260827191813_5974
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-08-28 17:20 UTC
Service has recovered and remained stable. We are closing this incident while continuing normal monitoring.
MONITORING · 2026-08-27 19:18 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:18 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-08-27 19:18 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:18 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-08-27 19:18 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:18 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-08-27 19:18 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:18 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-08-27 19:15 UTC · inc_20260827191539_0be2
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-08-27 19:18 UTC
Service has recovered and remained stable. We are closing this incident while continuing normal monitoring.
MONITORING · 2026-08-27 19:15 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:15 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-08-27 19:14 UTC · inc_20260827191425_cc63
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 2 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-08-27 19:15 UTC
Service has recovered and remained stable. We are closing this incident while continuing normal monitoring.
MONITORING · 2026-08-27 19:14 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:14 UTC
The issue returned during recovery monitoring. The team is continuing its investigation.
MONITORING · 2026-08-27 19:14 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-27 19:14 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
Search reliability degraded
Search and MCP · began 2026-08-27 14:22 UTC · inc_20260827142238_e9ad
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
DETECTED BY SEARCH FAILURE MONITOR · SIGNALS 3 · NEXT UPDATE TARGET 20 MIN
INVESTIGATING · 2026-08-27 14:22 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.
AI provider capacity exhausted
AI routing · began 2026-08-26 01:54 UTC · inc_20260826015406_84ac
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-08-26 01:55 UTC
Service has recovered and remained stable. We are closing this incident while continuing normal monitoring.
MONITORING · 2026-08-26 01:54 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-26 01:54 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-08-25 08:43 UTC · inc_20260825084315_9174
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
MONITORING · 2026-08-25 08:43 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-25 08:43 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
AI provider capacity exhausted
AI routing · began 2026-08-25 08:41 UTC · inc_20260825084150_5014
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
IMPACT
AI answers, evaluations, and synthesis may fail. Plain-link search can remain available.
DETECTED BY MODEL-ROUTER CIRCUIT BREAKER · SIGNALS 1 · NEXT UPDATE TARGET 15 MIN
RESOLVED · 2026-08-25 08:43 UTC
Service has recovered and remained stable. We are closing this incident while continuing normal monitoring.
MONITORING · 2026-08-25 08:42 UTC
Requests are succeeding again. We are monitoring the recovery before declaring the incident resolved.
INVESTIGATING · 2026-08-25 08:41 UTC
Every available AI route is currently unavailable or rate limited. Search retrieval remains available where possible while we restore synthesis capacity.
Search reliability and deep research improvements
Search, Deep Research, API & MCP · began 2026-08-18 12:47 UTC · inc_20260818124741_2267
We identified reliability and source-quality issues affecting Quick Search and Deep Research. We have moved primary retrieval to another service, improved model failover, excluded blocked sources from AI synthesis, strengthened official-source prioritization, and added safeguards against unsupported framework-version claims. Service is operational, and we are monitoring the changes.
DETECTED BY HEALTH MONITOR · SIGNALS 1 · NEXT UPDATE TARGET 30 MIN
INVESTIGATING · 2026-08-18 12:47 UTC
We identified reliability and source-quality issues affecting Quick Search and Deep Research. We have moved primary retrieval to another service, improved model failover, excluded blocked sources from AI synthesis, strengthened official-source prioritization, and added safeguards against unsupported framework-version claims. Service is operational, and we are monitoring the changes.
Search reliability degraded
Search and MCP · began 2026-08-18 12:23 UTC · inc_20260818122349_d844
Search Function and MCP updates are Done
IMPACT
Search and MCP retrieval may be intermittent; account services remain available.
DETECTED BY SEARCH FAILURE MONITOR · SIGNALS 1 · NEXT UPDATE TARGET 20 MIN
RESOLVED · 2026-08-18 12:45 UTC
Search Function and MCP updates are Done
IDENTIFIED · 2026-08-18 12:35 UTC
Fallback Router is not getting routed to our middleware
MONITORING · 2026-08-18 12:29 UTC
Issue Noted. We will continue Monitoring
INVESTIGATING · 2026-08-18 12:23 UTC
Repeated search failures crossed our reliability threshold. Some requests may fail or take longer while the team investigates.